About

From maximizing efficiency and sustainability to enhancing value and profitability, Primus brings together the people, process, and technology needed to achieve success. Customer service is more than our profession; it’s our passion, and we are “ALL IN.”

MISSION STATEMENT

To Build the Best Buildings with the Best People.

Our History

How it Began

Rich O’Connell and Erik Gunderson founded Primus in 2000 with Dean Soll of Subzero. Their mission: to build the best buildings with the best people. They started by providing exceptional, big-project style service on smaller cold storage distribution projects. Primus has since grown into the leading provider of design-build-automate services for complex cold storage, grocery and manufacturing projects across the United States.

Primus has expanded to include four divisions: Primus Design Services, LLC; Primus Builders, Inc.; Primus Thermal Division; and our automation design division, Primus Solutions Group. Each unit specializes in a specific component of the design-build-automate process that collectively forms the foundation of the firm’s single-source approach. Because all four divisions are in-house, communication is effortless, which allows us to implement your plans into a single agenda that delivers on your business goals.

OUR SERVICES

Lifecycle Approach

Keeping up with growing demands and excelling in today’s competitive marketplace requires a greater level of collaboration, innovation and comprehension than ever before. As proven design-build-automate specialists, Primus is uniquely qualified and equipped to help you uncover hidden value and opportunities before, during and after your facility’s construction.

Front-End Services

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Our Values

COMMITTED TO THE CORE

A passion for our core values drives our team’s business philosophy. We are committed to living these values in our daily work and incorporating them into our long-term planning. They define who we are. Our core values are:

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Employees

At Primus, our employees are family. We are one team, committed to working together to help each other achieve our personal and professional aspirations.

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Customers

Primus is successful because of the long-lasting relationships we build with our internal and external customers. We listen to each other and develop plans that provide consistent, reliable services that bring value and promote growth.

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Excellence

We define excellence as a talent or quality that is so exceptional it surpasses ordinary standards. Primus demonstrates this every time we give 110% to deliver accurate information, consistent quality and outstanding services that allow our co-workers and customers to win.

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Collaboration

Primus works closely with vendors, clients and internal customers to share information and ideas that result in successful projects. Communication is clear, concise and geared toward achieving common objectives.

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Integrity

Primus believes in doing the right thing even when no one is looking. We take pride in our work and will never cut corners to get the job done.

Executive Team

The Subject Matter Experts

RICH O’CONNELL

Founding Partner & Chief Executive Officer

MATT HIRSCH

President

ERIK GUNDERSON

Founding Partner & Chief Operating Officer

MICHAEL JONES, AIA

President, Primus Design Services, LLC

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